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TRAINING

Here is a breakdown of all of the training provided to you.

INTERNAL TRAINING

Infinity offers a robust internal training programme which starts with direct work with Dwayne, the Director.

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  • Do's and Don'ts, ways to conduct yourself, list of scenarios, building relationships with young people and understanding young people

  •  Everyone goes out with DB for grid pattern training, how to deal with an aggressive young person

  • Basic information: what staff should know before starting a shift. Full understanding of the scenarios.

  •  Staff handbook (key policies and procedures) organisational information (organisational structure) and key contacts

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Lecture Hall Tutor

INTERNAL TRAINING

Similing Team

The Secondary level of internal training will be carried out with various Members of the Upper Management Team and it will cover different elements:​

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  • Documentation (going through all documentation that would be used in the units) , Drive how to use the drive (where to find and save significant information, what forms they need to use) , Emails (how to use emailing system and how to file emails) - Training given by MM

  • Staff expectations (what is expected on shift, what to do at the beginning of a shift, what do at the end of a shift, daily and weekly expectations) - Training given by SW

  • Bamboo Hr (how to use bamboo hr, what it is used for , weekly interactions and monthly tests

  • Bright pay (how to use bright pay, how to change details and book holiday) , Timesheets (how to fill in timesheets, when to submit timesheets. ) Training given by DT

  • How to check properties (How to complete the form, how to file the form, when to complete the form), How to do room checks (When to do room checks, how to complete a room check , how to file room check) Training given by SF

  • Speaking with social workers, writing emails and reports, attending lac meetings, doing a pre placement visit/ meeting, doing a placement meeting, marketing the alliance to young people, social worker, parents, staff, placement team and quality assurance officer, and other staff members.

Those who are preparing to be office staff will have additional internal training courses to complete with us. These training items will be provided by Quinn and Michaela Primarily:

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  • How to Contact councils and what to say

  • Effectively selling the service to local authority.

  • Selling the service to other clients

  • Selling additional infinity services such as the “other” or “external clients” sections

  • Doing risk assessments and referrals

  • Leadership management and problem solving

  • Completing Supplier Set-up

  • Effective Teamwork and role Handover

  • How to submit and chase invoices

  • Negotiating for properties with landlords

  • Banking and receipts

  • Accessing Provider Portals

  • Understanding the regulatory bodies

  • Writing tenders

  • how to navigate our internal databases

 

How to sell service to different clients

  • Placement team

  • Social worker

  • Young person

  • Parent / guardian

  • External client we work with

More Internal Training

  • Technological (Kay)

  • Training on the Teams system

  • Documentation and Forms

  • Policies

  • Unit sign in and system updates​

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  • H.R related training

  • Bamboo H.R

  • NEST

  • Bright pay

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  • Unit Maintenance related training

  • How to use devises

  • How to conduct room checks

  • How to conduct house checks

  • How to conduct fire drill

  • How to silence fire alarms

  • How to turn off water mains

  • How to turn off gas

  • How to turn off boiler

  • How to turn off electric

  • How to read meter

  • How to access key boxes

  • Hot to access cameras

  • How to restrict internet using mobile phones

  • How to do digital E signatures

  • How to use sine

  • How to access safe havens

  • How to charge or change ring doorbell batteries

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Formally Required Physically

  • Restraint training  (one day course)

  • Positive handling

  • Safe guarding

  • First aid

  • Food standard Agency

  • Food and hygiene

  • Online food allergy training

  • Food labelling training

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Management and Administration courses

  • Level 5 in leader in adult care

  • Level 3 business administrator

Formally Certified Training

  • Fire Warden

  • Food Safety and Hygiene

  • Recording and Reporting

  • Mental Capacity Act Essentials

  • Stress and Resilience

  • Medication - Supporting and Assisting (Part 1)

  • Medication - Administration (Part 2)

  • Communication Skills

  • Equality and Diversity

  • Health and Safety

  • Care Certificate

  • COSHH

  • Assistive Technology

  • Person-centred Care

  • PPE (COVID-19) Essentials

  • Coronavirus (COVID-19)

  • Essentials

  • Mental Health, Dementia and

  • Learning Disability Essentials

  • Fluids and Nutrition

  • Slips, Trips and Falls

  • Self Harm and Suicide

  • Dysphagia and Choking

  • Eating and Drinking Support

  • Positive Behaviour Support

  • Activities Provision

  • Safeguarding for Managers and

  • Safeguarding Leads

  • Understand the Development of

  • Children and Young People

  • Infection Prevention and Control

  • Moving and Handling

  • Safeguarding Children and Young

  • People in Residential Childcare

External Training

We have distinguishes between Formal Certified Training and external as many external trainings we may send you on only give certificates of attendance that aren't necessarily formal certificates. These trainings are still important however.

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This could include things like seminars that you may need to attend on new legislation changes or Updates to Practices

Specific Areas like our Abionda Girls and gangs Workshop etc.

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  • Safeguarding Adults

  • Safeguarding Children

  • Privacy and Dignity in Care

  • First Aid Skills

  • Cyber Security Essentials

  • LGBTQ+ Awareness and Understanding

  • Child Sexual Exploitation (CSE)

  • Handling Information - GDPR &

  • Data Protection

  • Supporting Children Who Have

  • Experienced Harm

  • Understand the Care System and

  • its Impact on Children

  • Support the Use of Medication in

  • Social Care

  • Substance Misuse Training

  • Lone Working

  • County Lines / Criminal Exploitation

  • Food Safety

  • Prevent Training

  • E Safety: Bullying and cyber bullying

  • Manual handling

  • Infection Control

  • LADO awareness training

  • Report writing- everyone should be able to write a report.

  • Autism Awareness

  • Mental Capacity Act

  • Medicine Awareness and Safe Handling of Medicines

  • Online safety

  • Trauma Informed Awareness

  • Understanding Behaviour of Children and Young People

  • Positive behaviour Training.

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Infinity Alliance LTD.

email us at: info@infinityalliance.co.uk

Call us on 01322435525

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