What to Expect When You Start
This is a breakdown of part of the recruitment process you can expect to go through as a member of staff.
Interview
The interview process is pretty straight forward. It is the first step we take in deciding whether you will be a good fit for the company. We do this by asking you a series of questions to understand more about you, your experiences, skills and capabilities. We then take some time after the interview to decide whether you are a good candidate for the role.
After the interview we may email you to request things that you will need to bring to HR day
After the Interview
After the interview we may email you to request things that you will need to bring to HR day
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A mentoring profile
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A link to register for their DBS check or their DBS number if they are on the updating system
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-2 forms of Proof of address
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-Evidence of qualifications
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-Proof of car insurance documentations (if applicable )
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-Photo ID (Passport, drivers licence)
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-Headshot (for your ID card)
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Right to work in the U.K Documentation (e.g., Biometric or Work Visa)
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Contact details for 2 references
HR DAY
Should you be successful, in the days following the interview you will need to come in to give key documents we need to verify your identity and your right to work in the UK, we will also give you things to fill in and sign so that we can process your pay and set you up on our systems.
Things We Request:
If a position is offered, we request the following documents from staff
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A mentoring profile
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A link to register for their DBS check or their DBS number if they are on the updating system
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-2 forms of Proof of address
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-Evidence of qualifications
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-Proof of car insurance documentations (if applicable )
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-Photo ID (Passport, drivers licence)
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-Headshot (for your ID card) (If you are unable to provide one, we can take a photo of you on the day)
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Right to work in the U.K Documerntation (e.g Biometric or Work Visa)
We give you:
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Employment Contract to sign
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Stater Forms to fill out and sign for payment
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Staff handbook
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Policies – Policy receipt form
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Keyworkers Document receipt Form
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Id badge
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Induction training Pack
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Paperwork Schedule
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Key Contact details
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Infinity Alliance staff hub login
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Bright pay login
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Bamboo HR login
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Timesheet template
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Training Pack details and time
Post Interview Days
Staff induction is broken down into 4 parts after the initial HR day. The 1st day will have you looking at the Company itself and what we are, what we do and our structures.
Day 1
In this day we will go over the documents you filled out for the interview and help you to understand how to do these things properly, why they are needed and let you go over them again and try filling in the different types of documents we use. the agenda for the 1st day is as follows:
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Infinity Alliance History and what we do
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Your role as a key worker
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Paperwork Schedule and Forms you will need to understand
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Chronologies and different types of reports
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Your HR Portals, Payslips, Timesheets
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Organisational Policies and Procedures
Day 3
The 3rd day of induction will cover the Dos and don’ts’s and scenario training with Dwayne
In this training we will go over different scenarios that may arise and how you would handle them, we will roleplay as well as have discussion based sessions and develop practical and theoretical knowledge of different things that could occur and build a good instinct within staff on how to act in different situations.
Day 2
Induction day 2 will follow a similar structure we will look the following and discuss the documents so that you have a good understanding.
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Laws and Acts
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Every Child Matters Framework
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What is Abuse
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Challenging behaviour
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Dress Code
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Professionalism
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Time Management
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Unit devices and Protocols
Day 4 (Shadowing/ Unit Induction)
Day 4 is a day that involves you putting what you've learned into practice.
During the day of shadowing you will be working in one of the units or doing outreach mentoring. You will be actively doing the role, while being shadowed by a senior worker to help you if you get stuck and assess how well you do. You will be actively learning the practical aspect of the role. Ensuring all of the theory from the previous induction days is converted to practical knowledge.
Review Day
After a certain amount of shifts you will be reviewed and given feedback. This will be in the form of supervision in which we will look at what you’ve been doing, how effective it has been, where you can improve and what you have been doing well.
Post Employment
Staff induction is broken down into 4 parts after the initial HR day. The 1st day will have you looking at the Company itself and what we are, what we do and our structures.
Supervision
Supervision is scheduled for each individual at fortnightly periods during a new employees probationary period. This changes to once a month after the probationary period.
Supervision is a time for staff to discuss how work is going with their supervisors and highlight any areas where they are struggling, identify needs for training and development and see what is going well. This allows management to see where they can help you develop and reflect on your practice, as well as offer support to you.
Training
Each staff will need to go through 1 monthly training with managers. this covers things such as the systems we use to how to market the organisation. Different staff may need different training so we not everyone will receive every training (This is dependent on your in the company).
if you are not attending trainings appropriately, after 3 missed sessions will put you on review.
This is detailed further in the Training Section of the Staff website under internal training
Fortnightly Quiz
Through the Staff Portal on the website and BambooHR you will need to complete a quiz each fortnight to test your knowledge and understanding of the role, laws, acts and training that has been completed. The scores for these will be sent to your manager and the results used to assess your need for further training.
If these quizzes are not completed within the required timeframe, money from your pay check will be deducted (£25 per quiz that is late or incomplete)
Staff Meetings
Staff will meet every 6 weeks to have overall staff meetings, these meetings are vital to staff cohesion and team building. It is important that all staff can agree, feel heard and understood and address any problems that they have with each other and management. Meetings are a safe space to address the issues staff may have and get staff up to speed on any changes to the organisation and the way it may be running. for example system changes, shift pattern changes etc.
Performance review
Staff Appraisals are a formal event happening each year,
the goals of conducting a successful performance appraisal are:
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To improve the company’s productivity
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To make informed decisions regarding promotions, terminations, and job changes
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To identify what is required to perform a job successfully (goals and responsibilities)
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To assess how an employee is performing against these goals and responsibilities
Monthly Staff Activity
To help in overall staff cohesion, morale and allowing staff to feel appreciated and Valued we engage in several team activities and outings, one of which is our Monthly staff Activity. This can range from dinner to go karting. It is a fun activity that allows staff to bond and build on the family foundations we pride ourselves on.
Annual Banquet
Each year we hold a banquet for staff, this may coincide with a holiday period such as Christmas or new years, this is usually an opportunity for staff to put on their best dress, and enjoy a wide spread of dishes (at some of our banquets we invite each staff member to bring a dish to share).
3 forms of Training
Each staff will need to go through 3 types of training, these are internal training external (informal) Training (this may be seminars that would be helpful to update your understanding but have no official certificates other than that of attendance and formal certified training (such as NVQ level 1, 2, and 3 trainings) Trainings will be repeated periodically to ensure knowledge is fresh and new courses may be added. This is detailed further in the Training Section of the Staff website.
if you are not attending trainings appropriately, after 3 missed sessions will put you on review.
Annual Sports Day
To help in overall staff cohesion, and team work, we hold an annual sports day, competition is a good thing, we encourage staff to bring their A-game and compete in head to head and team activities with prizes and good fun for everyone!
Annual Infinity Photoshoot
We hold a photoshoot each year to update our websites, brochures and show off the infinity team who make the company possible. This is a moment we use to celebrate you and show off your smiles.
Benefits of working at Infinty
Training
We give our staff extensive training to help them feel confident and ensure they are the best. You will engage in several types of training, both internally and external training, carried out one to one and in groups so that we grow and develop as a collective. Training is refreshed often to ensure that you are always aware of new elements that may affect how you do your job.
Training will be conducted before you start work, to ensure that you are prepared before you go in, and during your employment
The Pay
Semi-independent work can be challenging but we offer very competitive pay rates for this field of work. In addition we offer bonuses and rewards for employee of the month and outstanding work
Qualifications
We want to give you the opportunity to develop yourself and your skills, this is why as an organisation we encourage and facilitate you gaining further qualifications such as LV 5 management diplomas and certifications in areas such as administration and finance. This allows you to grow in potential and have more opportunities both within the organisation and without.
Freedom
We understand that life is always changing and so having flexibility is important, as key time workers you are able to set your own days and choose your shifts, this gives you a level of freedom not many other roles offer.
Promotions
We believe in forward motion always! We want to nurture your growth and potential and give you goals to aspire to, we encourage you to grow in your role and move up within the organisation, we believe good work should be rewarded and therefore we offer promotions to our strongest employees giving the opportunities to earn more and move to management positions.
Family support model
We are a family here, this means we care more about you than just the work that you do, our family principles enables us to be a stronger unit, and as such we do many things together outside of work, such as Meals, outings and Many Annual activities. We celebrate you as people, not just employees.
